Shipping policy

Shipping Policy

Last Updated: September 12, 2026

Thank you for shopping with ELITE ZONE. We aim to deliver your order safely and on time.

1. Order Processing

Orders are usually processed within 1–2 business days after confirmation.

2. Delivery Time

Orders are generally delivered within 3–7 business days, depending on your location and courier service.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

4. Delivery Delays

Delivery times may be affected by courier delays, weather, holidays, incorrect addresses, or other circumstances beyond our control.

5. Incorrect Information

Customers are responsible for providing a correct name, phone number, and delivery address. ELITE ZONE is not responsible for delays or failed deliveries caused by incorrect information.

6. Damaged or Missing Orders

If your order arrives damaged or is missing, please contact us within 48 hours of delivery with your order number and photos/videos where applicable.